At KABFIT, your satisfaction is our priority. If you’re not completely happy with your purchase, we’ve kept our return and refund process simple and easy to follow.

Please review the details below carefully. This policy is applicable only on your first order.

Special Policy for Wardrobe Refresh Sale

Non–Final Sale products
Can be returned or exchanged by raising a request via the Returns & Exchange Panel, as per our standard policy.

Final Sale products
Items listed under “Final Sale” are not eligible for return or exchange.

Domestic Orders (India)

Return & Exchange Window
You can request a return or exchange within 3 days of receiving your order. Requests raised after 3 days will not be accepted.

Incorrect / Missing / Damaged Items

If you receive a wrong, missing, defective, or damaged item, inform us within 24 hours of delivery.

A clear, uninterrupted unboxing video is mandatory. The video must show:

• Package condition
• Products received
• Any issue or discrepancy clearly

Requests without a valid unboxing video or raised after 24 hours will not be considered.

Eligibility for Returns

To be eligible for a return:

Item must be unused, unworn, and in original condition Tags and original packaging must be intact Proof of purchase is required

Items Not Eligible for Return or Exchange

The following items cannot be returned or exchanged:

• Socks
• Undergarments / Innerwear
• Gift cards

Reverse Pickup Process (Domestic)

• Reverse pickup is handled by KABFIT at no extra cost
• Only one reverse pickup is allowed per order
• Reverse pickup is subject to service availability in your pincode

If Reverse Pickup Is Not Available

You may be asked to ship the product via a reliable courier Further instructions will be shared by our team

Important:
If reverse pickup is approved but not completed within 24–48 hours, please contact us immediately. If we are not informed and the 3-day window expires, we may not be able to process your request.

How to Start a Return

• Enter your Order ID and registered phone number/email
• Select the item(s) and reason for return or exchange
• Submit your request within 3 days of delivery

Once your request is approved:

• A reverse pickup will be arranged (subject to pincode serviceability)
• You’ll receive confirmation and updates via email/SMS
• Only one reverse pickup is allowed per order
• Products sent without raising a request through Return Prime will not be accepted

Refund Policy (Domestic Orders)

Refund Timeline

• Refunds are processed after inspection
• Once approved, refunds are initiated within 10 business days
• Banks may take additional time to reflect the amount

If 15 business days have passed since approval, contact us at sales@kabfit.com

Refund Deductions

COD Orders:
₹49 COD charges will be deducted

Prepaid Orders:
A 3% processing fee will be deducted

Refunds are always made to the original payment method. You’ll receive an email once your refund is initiated (usually reflects within 24–48 hours after initiation).

First Order Policy

• Your first KABFIT order is eligible for return or exchange
• Refunds are applicable as per the standard refund rules

International Orders

We do not accept returns or exchanges for international orders

Defective Items

Report defects within 3 days of delivery Email Sales@kabfit.com with images/videos

Refund for Serious Defects

In case of verified serious defects:

• Product price will be refunded
• Shipping charges will be deducted

Contact Us

For any return, exchange, or refund queries:

Email: sales@kabfit.com
Phone / WhatsApp: +91 9665057227

By placing an order with KABFIT, you agree to the terms outlined in this Return & Refund Policy.